Wave Sample TeleScripts Page Two    

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                                                                                                              Chiropractic Telemarketing Scripts
 
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​                                                                                                         ChiroScript #1      
 
“Hi, this is Dixie with ________. As a way of getting acquainted we would like to offer you a “totally free” chiropractic exam, which includes spinal  x-rays and a doctor’s report.”
 
“Would you or anyone in your family like to take advantage of this “totally free” offer?
 
If answer is NO: “Thank you for your time and have a great evening.”
 
If answer is YES: “Will that be an appointment for you or someone in your family?”(Record the person’s name and give them an option of 2 different days and times that are available. Place the name, phone number and any relevant information (PI, WC, etc.) in the selected time slot.)
 
“Someone will be calling you before your appointment to verify the date and time. May I also have your work phone number?”
 
Be sure to have the following information easily accessible to answer questions:
 
1. Clinic name, phone number and address along with simple directions 2. Dollar value of offer 3. Dr.’s school and year of graduation 4. Approximate length of time for exam and x-rays 5. Insurances accepted
 
If there are any questions that you are unable to answer, let them know they can discuss them with the doctor during the consultation.
 
You will need to work closely with the front desk, checking daily for available appointment times and turning in the appointments you have set. Make sure you give the front desk the person’s name, work and home phone numbers and scheduled appointment time. It will be the front desk’s responsibility to confirm the appointment date and time.
 
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                                                                                                       ChiroScript #2
 
 
“Hello, Mr. or Mrs.____________, my name is Jane and I am calling from Dr. Walker’s office, Walker Chiropractic. How are you today? The reason for my call is that Dr. Walker is having an offer for patients suffering from back, neck and shoulder pain, pain in the arms or legs, and headaches (etc.). Do you or anyone you know suffer from any of these symptoms?”

If “yes”: The telemarketer can go into greater detail regarding the prospective patients’ problems, and inform them about any promotional offers your office might be having at the time. If patients are interested in setting an appointment, they are scheduled into pre-arranged blocks of time the doctor has available, and given directions to the office. Interested patients are then sent out a confirmation letter with an office brochure and other pertinent information about their first visit or about the office. All appointments are confirmed the night before the scheduled appointment.

If “no”: The telemarketers thank the people for their time and ask them to keep your office in mind should they need a chiropractor in the future. We have had several patients call us back months later to schedule an appointment, so it is important for the telemarketers to retain rapport at all times.

If “not right now”: The telemarketers should find out why these prospective patients may be interested later but not now. Usually, their reasons include vacation, a new job, they might be getting insurance soon, and the list goes on and on. These patients are placed in a “call back” box and re-contacted at a more appropriate time. If the prospective patients request more information, they are mailed the same materials as the patients who make appointments, excluding the confirmation letter.

 

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​                                                                                                                                               ChiroScript #3
                                                                 
                                                                          "CHIROPRACTIC RESEARCH-STYLE TELEMARKETING CALL"

Hello.
My name is Susan. I am an assistant to Dr.Citirn in the Osage Beach, Missouri Stone Crest Mall.. I've been asked by the doctor to take a confidential doctor's survey concerning the physical health of a select group of people in the Lake of the Ozark area.
You will NOT be asked to send or spend any money. Your answers will be kept strictly confidential.
If you suffer from any of the four danger signals, that could mean you have a health problem. Then you are one of those people we need to help us.
Now for the questions, and please answer freely and clearly.
Question #1: Do you suffer from stiffness or pain in the neck area, back, shoulder blades, arms, legs, or joints?. Thank you.
Question #2: Do you have persistent numbness in your hands or feet? (Beep). Thank you.
Question #3: Are you nervous or tense? . Thank you.
Question #4: Do you have either persistent or reoccurring head-aches? (Beep). Thank you.
There are doctors of Chiropractic who are involved in the research and treatment of many disorders relating to the four danger symptoms which may mean pinched nerves. If you have answered "yes" to any of or all of these danger signals, then a participating doctor of chiropractic in your area will call you in order to set up a personal "stress test analysis" and complete the survey.
There is NO fee for this. It's our way of saying thanks to you for helping us in our research program.
If the doctor does feel that you may benefit from chiropractic care, you may make separate arrangements with him for a consultation. There will also be NO FEE for this consultation. And most insurance plans now pay for chiropractic care expense.
Let me assure you that there will be no pressure or obligation for you to do this, so please consult with the doctor and participate in our research program.
So that a doctor may call you, please give me your name. Now give me your telephone number where a doctor may reach you. (Beep).
Thank you for your cooperation. Goodbye now.
 
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                                                                                                        ChiroScript #4

Hello.
This is Susan, who works for Dr. Citrin, a chirorpactor in Osage Beach Missouri. I'm not selling anything, and I'm not buying anything. As a matter of fact, I'll GIVE you something free if you'll take the time to listen to me. We are doing some important research for a chiropractic clinic in your area. By the way, are you familiar with chiropractic health care methods? . Thank you.
Have you experienced backaches, headaches, or maybe you know of someone who has experienced headaches, or backaches? .
Many of those health-type problems might have been prevented by a simple spinal examination that takes only a few minutes in a chiropractor's office.
Dr. Citrin , a chiropractic doctor in your area is offering free, spinal examinations to determine if you can benefit from chiropractic health care.
In order to receive the free examination as I promised you, I need for you give me your address or email and it will be sent to your privately.
Thank you so much.
We certainly appreciate your help. A chiropractic clinic will be in touch with you soon.

Question #1: Have you suffered any injury to your neck or spine that causes you any discomfort?
Question #2: Do you suffer any physical discomfort such as headaches, or are you in any pain?
Question #3: Do you have medical health insurance coverage?
There are doctors of chiropractic who are involved in research concerning preventive health care. It would be helpful to these research programs if a doctor could telephone you in the next few days to ask you a few more questions.
There is no fee for this preventive health consultation. Let me repeat — there is no charge when the doctor telephones you. When the doctor calls you, you may be selected to participate in a medical research project which involves a new break-through in preventive health care called, Postural Test Analysis.
The science of PTA has proven to prevent, by early detection, disease and discomfort of various organs and other parts of the human body including the spine, muscle tissue and spinal nerves.
Whether you will be allowed to participate in this important project will be determined by how you answer a doctor's questions.
So that a doctor may call you, please give me your name. . Now give me your telephone number and when a doctor may reach you..
Thank you for your cooperation. Goodbye now.
 
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                                                                                                             ChiroScript #5
 

                                                                                CHIROPRACTIC HEALTH SURVEY SCRIPT

Hello.
I'm Connie, and I'm conducting a chiropractic health survey. I will be asking only four, brief questions. By the way, I'm speaking to you from Dr. Citrin's Chiropractic Office.
Have you, or any member of your family, ever been to a chiropractor?
Do you have a chiropractor you presently go to?
Does any member of your family suffer from back pain, headaches, allergies, or other orthopedic problems?
Do you know that most insurance companies can now recognize chiropractic care? . Thank you.
For your participation, for the next week only, we would like to offer you, or any member of your family, a free spinal examination normally worth fifty dollars. In order to provide you with your free gift, please give me your name, and spell your last name .
Your address and phone number.
Thank you.

Someone from our clinic will be contacting you again shortly.
 
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                                                                                                               ChiroScript #6


                                                                    SPECIAL SHORT CHIROPRACTIC TELESCRIPT

Hello.
Please excuse this brief interruption this evening, but I have a very important health message for you and your family. It will take only thirty seconds of your time.
If you, or someone in your family, suffers from chronic pains in the back area, in the neck, pains in muscles, bones, or nerves, or if you have experienced any sports-related injury, please leave your name and number at the tone for a free examination by our doctor. We will call you back for this free examination.
Please state your name and phone number . Thank you.
 
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ChiroScript #7

" Before Getting That Gym Membership " 

 

GOOD EVENING, .DEAR MRS./MR. __________________With the New Year off to a brand new beginning, it’s a great time to start over. Set new goals. Break bad habits. Resolve to become healthier.

If you’re thinking about starting a physical fitness program, losing some weight, eating a better diet, or improving some other health behavior, remember your spine! A healthy spine and nervous system should be the starting point of any New Year’s resolution for better health.

To start the New Year off on a healthy note, we’re offering Chiropractic checkups at a special low fee. We’ll perform a quick check of your flexibility, reflexes, and other aspects of a brief examination. The fee for our brief exam, record update, and necessary chiropractic adjustments is just [$$]. That’s a savings of over [$$].

Resolve to begin the year on a healthy note – and save money too!  Our FREE CHIROPRACTIC EXAM offer only lasts until the end of January, so how about right now , MRS./MR. __________ we can set your appointment for this popular annual event AND ALSO, PLEASE: " Have A HAPPY CHIROPRACTIC New Year! "

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                                                                                                           --> Keep scrolling down to see different business categories -->
 
                                                                                                         Atlantic Avenue Laundromat TeleScript

                      

                                                 

Good afternoon, MR./MS.___________; my name is “ MARC PALMER “  ( fictional telemarketing name )  and I am calling Lynbrook residents today to inform them of  the ATLANTIC AVENUE LAUNDROMAT on Atlantic Avenue in Lynbrook. We are an established self-serve and pickup and delivery laundromat and we have an excellent pickup and delivery service for you, MR./MS.____________.

 

REPLY:  WHAT’S THIS ABOUT?  … YOU MEAN YOU CAN PICK UP MY LAUNDRY THAT NEEDS TO BE WASHED AND THEN DELIVER IT BACK TO ME!?

 

“ Yes! “

 

REPLY:  “ WOW!  …. THAT'S’ CONVENIENT; I WON’T HAVE TO SPEND MY VALUABLE TIME DOING DIRTY LAUNDRY! …” IS THIS REALLY ON THE LEVEL? “  

 

Once again: “ Yes! MS./MR.__________“

 

REPLY: “ WELL, HOW DOES THIS WORK- TELL ME SOMETHING ABOUT IT; BECAUSE I HATE TO DO LAUNDRY!

 

Okay MR./MS.__________:  Atlantic Avenue Laundromat typically picks up and drops off between 7am to 10am and 3pm to 7pm. If a pick/up or drop off is needed outside of those times frames, that can also be arranged free of charge. We are open 7 days a week.

 

REPLY: “ SOUNDS PRETTY COOL! “  …. WHAT DO YOU CHARGE?

 

We charge $1.10 per pound which includes free pick up and delivery services, detergent, dryer sheets, fabric softener, bags and hangers. We do your laundry to your liking, Hang Wet, low heat, etc.

 

REPLY:  DO YOU USE “ GOOD DETERGENT “ OR THAT CHEAP SUPERMARKET-BRAND STUFF?  ….. I DON’T WANT THAT BARGAIN SUPERMARKET STUFF; IT DOESN’T CLEAN AS WELL AND IT LEAVES MY CLOTHES COURSE AND UNCOMFORTABLE!

 

Atlantic Avenue Laundromat uses high quality commercial grade soap and softener but also: we can accept and any customers personal choice of detergent/softener/ dryer sheets and store it under safe-keeping at our laundromat..  Or our customers can pay an extra $1.50 for tide/downy/ or "free and clear soap" which is hypoallergenic and free of any scents or perfumes.

 

REPLY: NOW, HOW DO I GET STARTED? - I’D LIKE TO TRY YOU GUYS

OUT.

 

That’s great, MR./MS.__________  …  you can place an order on our website at www.aalaundromat.com or call 516-599-WASH and schedule a pick up with us.

 

REPLY:  CAN I USE MY CREDIT CARD AND DO YOU HAVE ANY DISCOUNTS FOR NEW CUSTOMERS?

 

Customers can pay by credit card or debit card. Our drivers have mobile credit card devices, or pay by check. -- For loyalty customers, we can have monthly payment options …. And Also!  We are trying to increase our client base and if a new customer signs up for our pickup and dropoff service: AA Laundromat is willing to give  25% off their first order!

 

REPLY: THAT’S FANTASTIC! - “ CAN I SCHEDULE A PICKUP NOW? “

 

The best way to do it, MR./MS.____________ is to  place an order on our website at www.aalaundromat.com or call 516-599-WASH and schedule a pickup.  PLUS: I can also have the store manager: “MR. KERVENS LOUISSAINT “ give you a call tomorrow morning.

 

REPLY: GOOD …. I THINK I’LL GO TO YOUR WEBSITE AND MAYBE START OR WAIT FOR YOUR MANAGER TO CALL ME TOMORROW MORNING -- “ EITHER WAY I’M GOING TO GET STARTED! “

 

Very good, MR./MS._____________. Have a nice afternoon  and we hope to serve you in the very near future!

 

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                                                                                                                                     IDShield Employee TeleScript    

 

                                                                     
 
Good afternoon; my name is “ *MARC PALMER “  ( *fictional telemarketing name ) with IDSHIELD PROTECTION SERVICES … “ may I please to speak with the owner or office manager. “
 
AND,WHAT IS THIS IN REFERENCE TO, SIR?
 
We are calling businesses in the Indianapolis area to discuss with your employer about: “ employee benefits and how it relates to identity theft in today’s modern workplace and home environment “
 
“ I SEE ….. HMM, LET ME SEE?   ( slight pause )  OH! .. “ I KNOW WHO YOU CAN SPEAK WITH! “
“ YES “ SHE WOULD BE THE ONE:--  “ * MS. REESE  DAVIS “ ( fictional telemarketing name ) …. MS. DAVIS IS OUR HUMAN RESOURCES MANAGER AND SHE ALSO DECIDES MOST POLICIES LIKE …
“ EMPLOYEE BENEFITS “ AND STUFF LIKE THAT!  …. ONE MINUTE MR. ??? “ WHAT’S YOUR NAME AGAIN?
 
“ Marc Palmer “ from IDShield here in Cincinnati.
 
OKAY, GOT IT.
 
( Pause as Ms. Davis’ extension is ringing )
 
“ MS. REESE DAVIS  HERE “ ….. “ HOW CAN I HELP YOU? “
 
“ Ms. Davis “
 
YES?
 
My name is MARC PALMER and I am with IDSHIELD, here in Indianapolis;  we are a division of LEGALSHIELD.
 
WHAT IS “ LEGALSHIELD? “
 
LegalShield is an American corporation that sells legal service products in the United States and Canada. LegalShield develops and markets pre-paid legal services as well as markets an identity theft monitoring and restoration services known as IDSHIELD, which are sold as employee benefits to businesses.
 
OKAY, IT SOUNDS GOOD… AND GOODNESS KNOWS EVERYBODY NEEDS IT ‘ AS LATE NIGHT TV COMMERCIALS WILL TELL YOU ‘  - BUT HOW WILL IT HELP MY EMPLOYEES? AND “ ME ALSO “ … “ AS I’M EMPLOYEE OF THIS COMPANY TO! “
 
Well, Ms. Davis, if I may explain.
 
“ BE MY GUEST. “
 
Okay, here are the sobering facts: identity theft impacts millions of people each year. Criminals are using a variety of scams and hacks to collect and steal individuals’ personal information. Our IDSHIELD product protects people against the “ dark web, “ - social and identity and credit monitoring are all part of our service. Should you or any of your employees identity be stolen, we offer full restoration services as part of everyone's’ membership.
 
I SEE.  NOW, WHAT DOES YOUR IDSHIELD EMPLOYEE PACKAGE USUALLY INCLUDE?
Well, this is not an exact list of our IDSHIELD employee package benefits-  however it includes features like this:-  Whether you want to stand out with a high-value and progressive benefit for your employees, you need a rapid and thorough response to a data breach or if you to want to offer identity protection to customers or affiliates as well, these winning solutions from IDSHIELD will fit your needs!  * Employee Benefits: Identity theft services are among the fastest growing employee benefits, as it demonstrates that the employer cares about their employees and helps to further retain and attract top talent.  * Breach Services: In the event of a data breach, we provide immediate response, communication, and support, for any organization. If you’re a business, your reputation is at stake, which is why our breach services provide you the assurance, confidence, and increased protection you need to feel safe again.
 
VERY GOOD!  I AM IMPRESSED!  CAN SOMEONE FROM YOUR OFFICE COME OVER AND SEE ME?
I AM FREE THIS THURSDAY AFTERNOON FROM 2:00 P.M. TO 3:00 P.M.
 
Wow!  This is great!  Usually WE try to make a live appointment by ourselves …  but you did it for us!
 
( both parties laugh )
 
Yes, Ms. Davis and I can see you this Thursday!    (both parties now exchange contact information and the live appointment is NOW OFFICIALLY ON FOR THURSDAY AT 2:00 P.M.! )

 
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                                                                              --> Keep scrolling down to see different business categories -->
 
 

                                                           TELEMARKETING SCRIPT FOR CALIFORNIA CHERRY GROWERS --

                                                                     CHERRY PITTING AND DESTEMMING MACHINERY

                                                                       

                                                                                

 

    { California Cherry Growers Preview: Over 4 million 18-lb packages of cherries are harvested in California between April and June. They are produced by 600 farmers and packed by 22 operations located in growing areas in central California. Fifty different varieties of cherries are harvested from approximately 40,000 acres of cherry orchards. Most are sold for the fresh market, with a small amount going to other uses like bringing, drying, juicing and freezing. About 60 percent of the California cherry crop is sold in domestic marketing channels and 40 percent are exported to markets around the world. }   

 

 

Good afternoon,  my name is *MARC PALMER  ( *fictional telemarketing name ) with PSS PACKAGING SYSTEMS AND SOLUTIONS here in Paramount, California.

 

YES, HOW CAN I HELP YOU?

 

I would very much like to speak to: *MR. RAYMOND L. RICHARDS, Chief Operating Officer [ C.O.O. ] ( * fictional telemarketing name ) of

*R & R ORCHARDS  (* fictional telemarketing name. )

 

MR. RICHARDS IS ON THE PHONE RIGHT NOW; HE WILL BE OFF, SHORTLY.

 

( pause )

 

“ RAYMOND RICHARDS “  HERE, MAY I HELP YOU?

 

Hello MR. RICHARDS, my name is MARC PALMER  with PSS PACKAGING SYSTEMS AND SOLUTIONS here in Paramount, California.

And I am calling you today to inform of you of a remarkable, new  piece of fruit processing equipment that can greatly increase the pitting and the destemming of your cherry crop; which of course is now probably weighing down heavily on your cherry tree branches.

 

" I SAY! "....  APRIL THROUGH JUNE IS OUR PEAK HARVESTING AND PROCESSING SEASON; YOU MUST BE “ CLAIRVOYANT!, “ MR. PLAMER "

….” WHAT COMPANY DID YOU SAY YOU WERE WITH? “

 

“ I’m from: PSS PACKAGING SYSTEMS AND SOLUTIONS here in Paramount, California “ -- PSS. CORP. carries in it’s inventory, innovative fruit and vegetable processing machinery that addresses customer needs and solves their problems as well as adds value to the equipment they already have.  PSS is also a recognized leader within the food and produce marketplace for the use, development, and integration of customer-centered technologies that enhance the reliability, speed, and efficiency of our customers’ operations.

 

NOW, MR. PALMER: I’M INTRIGUED- PLEASE TELL ME WHAT KIND OF CHERRY PITTING MACHINERY YOU SELL; AND I THINK YOU SAID: YOU ALREADY HAVE  “ DESTEMMING “ MACHINES FOR SALE; I'VE BEEN LOOKING FOR THOSE FOR A LONG TIME, THE ONE WE HAVE IS OLD AND OUT OF DATE AND DOESN’T WORK TOO WELL! … BUT I STILL NEED MORE MODERN CHERRY PITTERS TOO!

 

Very well, Mr. Richards: I will start with our pitters and then move on to the destemmers; “ I hope you have a little bit of time? “

 

TO BUY A GOOD, NEW CHERRY DESTEMMER: I HAVE ALL THE TIME IN THE WORLD!

 

Here first is our two models of Cherry Pitters:--> PSS PACKAGING SYSTEMS AND SOLUTIONS  flag-ship product is a cherry pit (stone) removal machine. The pitter is capable of yielding ½ to 1 ton of cherries per hour (453.6 – 907.2 Kilograms – depending on style) – that’s the kind

of performance you get from PSSCORP Cherry Pitter! For well over 75 years the PSS pitter is and has been recognized as the leader in the industry!  Working at a speed of 96 strokes per minute, pitting a maximum of 53 cherries per stroke, the PSSCORP pitter is unmatched wherever efficient and economic operation is required. The key to the long success of this pitter can be attributed to not only the ease with which adjustments and maintenance can be performed, but also the construction of the pocketed cylinder from an aluminum or nylon alloy and the ingenious design of the stainless steel pitting needles. The second cherry pitting machine is: Working at a maximum speed of 200 strokes per minute, pitting a maximum of 20 cherries every stroke, the the other pitter yields over 1,000-1,500 lbs. an hour –unmatched wherever efficient and economic operation is required. These machines are standard equipment in large volume cherry processing operations, with the output geared to the number of pitters in the product line.  Thanks to the simplicity of its design and its rugged construction is one of the most durable pitters made.

 

NOW, MR. PALMER, WHAT ABOUT YOUR FAMOUS:  “ DESTEMMERS. “

 

Okay, here goes:- PSSCORP has improved the Cherry Destemmer via a unique “vibration isolation” design that reduces the transmission of unbalanced vibrations from the conveying table to the frame. The Destemmer operates smoothly, simply bolts into position and requires less maintenance. The patentable features include:   

  •  

    A conveyor that ‘Floats’ within the frame.       

  •  

    Destemming Blade, ball-bearing mounted, in a stress relieved and precision machined weldment.       

  •  

    Shaft mounted motor reducers to eliminate maintenance problems caused by belt slippage and mechanical transmission components.           

  •  

    Stainless steel blade with a simplified adjustment.

This improved PSS features a unique “vibration isolation” design that reduces the transmission of unbalanced vibrations from the conveying table to the frame. The Destemmer operates smoothly, simply bolts into position and requires less maintenance.​

  •  

    precision machined weldment.   

Shaft mounted motor reducers to eliminate maintenance problems caused by belt slippage and mechanical transmission components.

      Stainless steel blade with a simplified adjustment.

This improved Cherry Destemmer features a unique “vibration isolation” design that reduces the transmission of unbalanced vibrations from the conveying table to the frame. The Destemmer operates smoothly, simply bolts into position and requires less maintenance.

 

HEY, “ MARC “ ARE YOU CLOSE BY MY ORHARDS?   I’D LIKE YOU TO STOP BY MY OFFICE HERE ON THE FARM; WE’RE IN COMPTON AND LET’S TALK!

 

Yaa!, that would be great!  …. We’ll make an appointment!    ( BOTH MEN NOW EXCHANGE INFORMATION AND SET-UP AN APPOINTMENT. )

 

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Wave Telemarketing

 866-278-5551   
wavetelemarketing@gmx.com

www.wavetelemarketing.com 

                   
                               NEW AND DIFFERENT SAMPLE TELESCRIPTS TO COME! ... PLEASE BE ON THE LOOK-OUT!