Wave Sample TeleScripts Page Two

                                                                WAVE ASSORTED TELEMARKETING SCRIPTS:

                                                      --> Keep scrolling down to see different business categories -->

 

Here is our telemarketing script we use for selling some home security systems for our alarm system clients, generating home security leads and home security appointment setting. The call center agent should always start off with a clear objective and get right to the point because you usually have about 4 seconds to get their attention or get hung up on. Lastly, try to avoid questions or just ask “yes” questions. Like, " wouldn’t you sleep better at night knowing that your family will be safe? "


                                                                    HOME ALARM TELESCRIPT  ( used in some of our campaigns [ not all ] )


Hello_________ this is ____________ from XYZ Home Security.

We are the leading provider for home security systems and are offering a free in home estimate on a home security system in your area! It’s never been a better time to check out our home security systems and see how affordably you can protect your family. When is a good time for our rep come by and show you the details of how we can secure your home.
What is your Full Name?
What is your Phone Number?
What is the Property Address?
What is your email?
Are You A Homeowner?
Do you have good to excellent credit?
Are You Interested In Purchasing A Home Security System?

Thanks and Steve “rep name” will see you at 5pm Thursday.

Objections: I can’t afford it- We have systems for all budgets and even have financing available for home owners as well. You can’t put a price on the safety and security of your family.
I don’t have time- We can schedule any time before or after work and even on weekends. You will learn a lot and are under no obligation to buy a system.

 

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​                                                                                                  SAMPLE MORTGAGE TELESCRIPT

 

HI (first name) __________, this is (Agents Name) calling for ___________

I’m calling to inform you that one of our loan experts/loan officers will be giving you a call tomorrow to help save you money on your mortgage. Right now interest rates are the lowest they’ve ever been in history.

( Go to the purpose of your call, and a short introduction of the benefits can get, also, its important to gauge the interest of your customer by using trial closes such as “ What will be the best time to have our loan officer call you tomorrow?“)

What will be the best time to have our loan officer call you tomorrow?

(At this point, the customer may start to give out objections, rebuttals would come very handy, also, when you deliver your rebuttals, you have to sound very confident)

Rebuttals

It will just take a few minutes of your time and could save you thousands on your mortgage.

There is no obligation, we would just like to show you your options, and see if we could help you save on your mortgage

(Next order of business is to start gathering the information that you need in order to qualify them, now, keep in mind that these is important information so you can expect the customer to bit hesitant to give them out to you. One good advice is to sound casual and to let them know that you need those information in order for you to provide them the best quote or solution that you can offer.)

Okay, great I just need to ask a few questions to make sure you qualify.

 

  1. WHAT IS THE INTEREST RATE YOU ARE PAYING AT THE MOMENT,( AFTER THEY ANSWER THEN ASK. IS THAT FIXED OR AJUSTABLE?

    (IF YOU ARE ASKED TO GIVE A COMMITMENT ABOUT INTEREST RATES OR LOAN TYPES, THEN) Our Loan Officer is better educated to answer your questions ( STILL CONTINUE MORTGAGE TELEMARKETING SCRIPT).
  2. what is the balance on your  mortgage?
  3. (FIRST NAME) _________; is there a second mortgage or equity line? If YES: ASK RATE AND IF ITS FIXED OR ARMcan you tell me the approximate balance on this loan?  ___________If NO: GO ON TO NEXT QUESTION. 
  4. What is your Appraised property value?
  5. What is the monthly mortgage payments?
    (Does it include Taxes & Insurance) 
  6. (FIRST NAME) ARE YOU EMPLOYED AT THIS TIME? if yes
    GREAT WHAT DO YOU DO? How long? (if under 2 years get previous) 
  7. What IS YOUR ANNUAL INCOME?
  8. WHAT IS YOUR CREDIT SCORE  (IF THEY DON'T KNOW THEN ASK IS IT BAD FAIR GOOD OR EXCELLENT?
  9. Do you have any current Bankruptcies or Foreclosures?   (Yes/NO)
    IF YES; IS THE DATE OF DISCHARGE AT LEAST 1 year AGO?
    GO ON TO TO FINISH MORTGAGE TELEMARKETING SCRIPT 
  10. WHEN DID YOU LAST REFINANCE THE MORTGAGE?
  11. Let me CONFIRM that you do currently own a single family home AND NOT mobile,, double wide OR  MANUFACTURED HOME?(Yes/No)
  12. I have your name as (First), (M), (Last), is that correct? [Spell out]  (Yes/No)
  13. Are you the only applicant to the loans on the house or is there someone else as well?
    -If no continue with call
    -If yes
    -Can I have his/her name? (repeat line 6 for co-borrower) 
  14. AND DO YOU HAVE ANY PRE-PAYMENT PENALTIES ON YOUR EXISTING MORTGAGE?
  15. ARE YOU CURRENTLY WORKING WITH ANY OTHER LENDER?  IF YES
    IN THAT CASE WOULD YOU ALSO BE INTERESTED IN SPEAKING TO OUR REPRESENTATIVE FROM _______________. 
  16. Confirm the mailing address & Phone number.
  17. IS THERE AN ALTERNATIVE NUMBER YOU CAN BE REACHED?
  18. What IS YOUR email ADDRESS?


( Once you qualify them and you were able to gather the information that you need, thank them and then go to setting up the appointment, if need be, suggest a time yourself)

THANK YOU FOR THE INFORMATION.  WHEN IS THE BEST TIME TOMORROW TO HAVE OUR LOAN EXPERT CALL YOU?

(Before you end the call, make the appointment solid by reminding them again of the appointment date and time. If you can, ask them to write it down, this would really help on making sure that they don’t forget it.)

BEFORE I CLOSE THIS CALL I WILL LEAVE YOU WITH THE COMPANY NAME AGAIN / DO YOU HAVE A PEN & PAPER HANDY?(REMIND THEM OF APPOINTMENT TIME)

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                                                           Building Contractor's Storm-Chasing Telemarketing Script

STEP 1 – PITCH

Hello, ___ this is ___ with the ABC builders. I’m sure you’re aware there of the massive storms in your area recently. We’re a local contractor that’s doing a lot of work in the community and we are in your area doing free Storm damage inspections for home/business owners. What we do is a complete exterior inspection and we let you if you have any damage or if there is damage what exactly is damaged and also prepare a free quote.

STEP 2

Just a few quick questions so we can get prepared before we come out.

Do you owned your home?

Do you have home owners insurance?

Have you had your roof inspected for damage yet?

About how old is your roof?

Great, the inspection only takes about 20 minutes and we will put together a freereport for you to let you know what if any damage we find.

What is the address of your Home or Business?

When is the best time for us to come out and see your place? Use either or close..

Can we get your cell phone number in case we can’t find your place.

STEP 3 (close)

Okay, ___ I’ll put this in our schedule for day/ time

Now that’s a (Tuesday, Wednesday, Thursday)

Thank you.

 

IMPORTANT CLIENT DETAILS INFO

COMPANY NAME:

OFFICE PHONE:

CONTACT NAME:

WEB SITE:

BEEN IN BUSINESS SINCE:

State Licensed :

 

Possible Objections

“We don’t think we have damage.” (Go to rebuttal #1)

“We are looking to have home inspected until next spring.” (Go to rebuttal #2)

“My spouse handles all of that and he’s not available at the moment.” (Go to rebuttal #3)

“We already have had new siding and a new roof.” (Go to rebuttal #4)

“I’m in a hurry can you just send me something?” (Go to rebuttal #5)

“We already have someone to take care of the work for us.” (Go to rebuttal #6)

Rebuttals

#1 “I understand you might not have any damage but our professional team have confirmed damage very close to your home, and if you had storm damage to your house/business  its important you know about it.

“Hail damage to your roof can’t be seen from the ground. It’s smallest dents the size of a dime on the laminate surface of the shingle, once the laminate surface has been damaged your roof will begin to absorb water and create future leaks.”

#2 “I understand but you only have 6 months after a storm date to claim the damage otherwise you will be liable to fix the damage, we have our professionals in your neighborhood tomorrow it takes about ten minutes and will PHOTOGRAPGH & DOCUMENT any damage we find and leave you a copy of your records…” (Transition into close)

#3 “ I understand, we would never ask you to commit to anything without your spouse, when would be the best time the both of you would be home…” (Go to close)

#4 “Ok great. A storm can damage a new roof as easily as it can damage an older roof. Its important to prevent further damage an inspection and to make an insurance claim soon than later if you have damage. Our inspection is 100% free.

#5 Without an free inspection there isn’t anything we can do for you. The first step is assessing your property and then a free damage report will be issued to you. Then you can decide what you wanted to do next. will be in your area tomorrow  we can stop by and do a quick inspection what works best for you during the day or after 5.” (Go to close)

#6 “Ok, Have you committed to them by signing a contract? If “YES” when did you sign the contract?

” If “no”… “Well it never hurts to comparison shop quotes and companies and have a free inspection and estimate… (Go to close)

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                                                                         --> Keep scrolling down to see different business categories -->

Hi!  This is __________________ with Total Home Exteriors.

Is this Mr/Mrs –A–last_name–B–?

I was just giving you a quick call to let you know that we’re going to be back out in your neighborhood tomorrow and __________ doing free roof evaluations for everyone.  It’s because of the hail and wind storm we’ve had.  They actually damaged some of the roofs, and now the insurance companies are replacing those roofs.  The evaluation only takes about 15 minutes, and there’s no cost or obligation to you at all.  So, would it be better to come by and see you tomorrow or __________?

If you’ll bear with me one second, I just need to ask you a couple of real quick questions and I’ll let you right off the phone…

Of course, you do still live at –A–address1–B– , correct?

And it is a shingle roof, not a metal roof, correct?

And how old is your roof? [Roof must be at OVER 5 years old]

And you have owned the home for at least 1 year, correct?

And you are the homeowner ?

[(Females) Are you the sole homeowner?

(If not sole HO) Is your husband going to be there as well?]

And just like the neighbors, it is not a town-home, condominium, or manufactured home correct?

Has the insurance adjuster been out to see you in the last year?  [If answer is yes, find out what happened, and add it to the notes]

The last  thing I need is an alternate number…

OK then…Again, it is Total Home Exteriors; if you’d like to grab a pen and paper, I’d be happy to give you our main office number; just let me know when you’re ready…call on ——————.  Okay then, our representative will have their credentials with them, we are licensed, bonded and insured, and we’ll see you on ___________ at ____________ o’clock.

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                                                       COLLECTION OF CHIROPRACTIC TELEMARKETING SCRIPTS 

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                                          General Cold-Call New Patient Acquisition Telescript                                 

“Hi, this is Dixie with ________. As a way of getting acquainted we would like to offer you a “totally free” chiropractic exam, which includes spinal  x-rays and a doctor’s report.”

 
“Would you or anyone in your family like to take advantage of this “totally free” offer?
 
If answer is NO: “Thank you for your time and have a great evening.”
 
If answer is YES: “Will that be an appointment for you or someone in your family?”(Record the person’s name and give them an option of 2 different days and times that are available. Place the name, phone number and any relevant information (PI, WC, etc.) in the selected time slot.)
 
“Someone will be calling you before your appointment to verify the date and time. May I also have your work phone number?”
 
Be sure to have the following information easily accessible to answer questions:
 
1. Clinic name, phone number and address along with simple directions 2. Dollar value of offer 3. Dr.’s school and year of graduation 4. Approximate length of time for exam and x-rays 5. Insurances accepted
 
If there are any questions that you are unable to answer, let them know they can discuss them with the doctor during the consultation.
 
You will need to work closely with the front desk, checking daily for available appointment times and turning in the appointments you have set. Make sure you give the front desk the person’s name, work and home phone numbers and scheduled appointment time. It will be the front desk’s responsibility to confirm the appointment date and time
.    

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ATTENTION:  DOCTORS' OF CHIROPRACTIC:- THERE ARE AUTOMATIC DIALER COMPANIES THAT WANT TO SELL YOU TELE-COMPUTERS THAT DO TELEPHONE CALLS VIA A MACHINE TO CAPTURE POTENTIAL PATIENTS; MANY U.S. STATES' AND CANADIAN PROVINCES CONSIDER THIS ILLEGAL EVEN IF THE PERSON IS ON A DO NOT CALL LIST!   CHECK WITH LOCAL,STATE AND PROVINCIAL LAWS; YOU MIGHT WANT TO HAVE YOUR SECRETARY OR HIRE A PROFESSIONAL CALL CENTER TO COLD-CALL RANDOMLY FROM A LIST OF PROBABLE, POTENTIAL PATIENTS ~ OR RECALL FORMER PATIENTS, HERE ARE JUST A FEW CHIRO-TELESCRIPTS SAMPLES AND EXAMPLES:
 
                                                                       CHIROPRACTIC, RESEARCH-STYLE TELESCRIPT

Hello.
My name is Susan. I am an assistant to Dr.Citirn in the Osage Beach, Missouri Stone Crest Mall.. I've been asked by the doctor to take a confidential doctor's survey concerning the physical health of a select group of people in the Lake of the Ozark area.
You will NOT be asked to send or spend any money. Your answers will be kept strictly confidential.

If you suffer from any of the four danger signals, that could mean you have a health problem. Then you are one of those people we need to help us in  this chiropractic, research-style SURVEY WE ARE CONDUCTING!
 
Now for the questions, and please answer freely and clearly.

Question #1: Do you suffer from stiffness or pain in the neck area, back, shoulder blades, arms, legs, or joints?. Thank you.
Question #2: Do you have persistent numbness in your hands or feet? (Beep). Thank you.
Question #3: Are you nervous or tense? . Thank you.
Question #4: Do you have either persistent or reoccurring head-aches? (Beep). Thank you.

There are doctors of Chiropractic who are involved in the research and treatment of many disorders relating to the four danger symptoms which may mean pinched nerves. If you have answered "yes" to any of or all of these danger signals, then a participating doctor of chiropractic in your area will call you in order to set up a personal "stress test analysis" and complete the survey.
There is NO fee for this. It's our way of saying thanks to you for helping us in our research program.

If the doctor does feel that you may benefit from chiropractic care, you may make separate arrangements with him for a consultation. There will also be NO FEE for this consultation. And most insurance plans now pay for chiropractic care expense.

Let me assure you that there will be no pressure or obligation for you to do this, so please consult with the doctor and participate in our research program.
So that a doctor may call you, please give me your name. Now give me your telephone number where a doctor may reach you. (Beep).
Thank you for your cooperation. Goodbye now.
 
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​                                                                               FREE SPINAL EXAM OFFER                                                    
 
Hello.
This is Susan, who works for Dr. Citrin, a chirorpactor in Osage Beach Missouri. I'm not selling anything, and I'm not buying anything. As a matter of fact, I'll GIVE you something free if you'll take the time to listen to me. We are doing some important research for a chiropractic clinic in your area. By the way, are you familiar with chiropractic health care methods? . Thank you.

Have you experienced backaches, headaches, or maybe you know of someone who has experienced headaches, or backaches? .
Many of those health-type problems might have been prevented by a simple spinal examination that takes only a few minutes in a chiropractor's office.
Dr. Citrin , a chiropractic doctor in your area is offering free, spinal examinations to determine if you can benefit from chiropractic health care.
In order to receive the free examination as I promised you, I need for you give me your address or email and it will be sent to your privately.
Thank you so much.
We certainly appreciate your help. A chiropractic clinic will be in touch with you soon; and now just a few health questions, if you do not mind?

Question #1: Have you suffered any injury to your neck or spine that causes you any discomfort?
Question #2: Do you suffer any physical discomfort such as headaches, or are you in any pain?
Question #3: Do you have medical health insurance coverage?

There are doctors of chiropractic who are involved in research concerning preventive health care. It would be helpful to these research programs if a doctor could telephone you in the next few days to ask you a few more questions.
There is no fee for this preventive health consultation. Let me repeat — there is no charge when the doctor telephones you. When the doctor calls you, you may be selected to participate in a medical research project which involves a new break-through in preventive health care called, Postural Test Analysis.
The science of Postural Test Analysis  { PTA }  has proven to prevent, by early detection, disease and discomfort of various organs and other parts of the human body including the spine, muscle tissue and spinal nerves.
Whether you will be allowed to participate in this important project will be determined by how you answer a doctor's questions.
So that a doctor may call you, please give me your name. . Now give me your telephone number and when a doctor may reach you..
Thank you for your cooperation. Goodbye now.
 
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                                                         ANOTHER, DIFFERENT CHIROPRACTIC HEALTH SURVEY

Hello.
I'm Connie, and I'm conducting a chiropractic health survey. I will be asking only four, brief questions. By the way, I'm speaking to you from Dr. Citrin's Chiropractic Office.

Have you, or any member of your family, ever been to a chiropractor?
Do you have a chiropractor you presently go to?
Does any member of your family suffer from back pain, headaches, allergies, or other orthopedic problems?
Do you know that most insurance companies can now recognize chiropractic care? . Thank you.

For your participation, for the next week only, we would like to offer you, or any member of your family, a free spinal examination normally worth fifty dollars. In order to provide you with your free gift, please give me your name, and spell your last name .
Your address and phone number.
Thank you. Someone from our clinic will be contacting you again shortly.
 
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                                                           COPY THAT CONVERTS, LLC - TELESCRIPT  ( an SEO company )

 

Good afternoon, my name is * MARC PALMER  ( * fictional name )  and I am calling  from   [ Wave Telemarketing finds decision-makers’ names from researching the call lists. ]  YES, MR. PALMER;  AND WHAT MAY I SAY THIS IS IN REFERENCE TO?  

 OKAY, ONE MINUTE PLEASE.

 

HELLO, THIS IS: “ BARNETT ROSS “ HERE, CAN I HELP YOU?

 

copythatconverts.com “  …. “  I SEE, “ MARC “ BUT WHAT ACTUALLY DO YOU GUYS DO THEN?

 

copythatconverts.comhelps you stand out from the competition, provides a great resource to your customers and is highly shareable. Content Marketing is meant to improve your brand profile and online reputation!

 

Search engines like Google, Yahoo and Bing love websites with high quality, frequently updated content because it gives them a reservoir of new information for search engine requests.  But that’s not the only reason to get professional help with your content. In fact, frequent updates to your website’s articles, web pages and downloads could mean that search engines visit your page more often. Higher indexing allows your site to achieve improved rankings based on the quality content you provide!

 

And also, MR. ROSS:  Copy That Converts can improve your website’s ranking in three ways. We provide quality content that is not blasted with irrelevant keywords. We update your content weekly so search engines are continually engaged. And, we connect with your audience so that they share blog articles from your site with others which helps to increase its popularity.

 

MR. ROSS; we have a Free Content Analysis AND our team is ready to review your website’s content and see how we can make major improvements!!

 

[  contact information and signing-up process is now taking place on the telephone. ]

 

 ( website content for SEO ) 

 

copythatconverts.comlocatedherein San Diego, California  ( pause ) .. may I please speak to *MR.  BARNETT ROSS  ( * fictional name of president or vice president of business being telemarketed to -)

 

We are “ copythatconverts.com “  and we write personalized copy for your company’s, website, blogs, etc. to help you connect with your customers and get your message out into the world!

 

( pause )

 

Yes, MR, ROSS, my name is “ MARC PALMER “ and I represent  ( interrupted )

 

copythatconverts.com“ WHAT’S THAT! “

 

copythatconverts.comAbout 10 years ago, the key to getting good search engine rankings for your business was stuffing your website and any published magazine articles or blogs with keywords.  That strategy worked for a while, but then of course the Google caught on, and started to penalize keyword stuffing.  Once the "Panda" and "Penguin" Google updates came along, many website owners found their Organic rankings crushed overnight.  

 

MR. BARNETT: what we do then is called- “ Content Marketing “  and it is an effective way to encourage online conversions and its main objective is to build a content strategy for your websites, blogs, etc. to meet the needs of your target audience.  -  “  “ I SEE “  …. WHAT KIND OF SEARCH ENGINES DOES MY COMPANY GET ON AND WHAT ABOUT RANKINGS?

 

PRETTY GOOD …

 

VERY GOOD1  ...WELL,  I’M PRETTY INTERESTED, WHAT WOULD BE THE NEXT STEP IF I WANTED TO GET STARTED?

 

I LIKE IT!, I LIKE IT!

 

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   Telemarketing SELLING Script for YOURA BRAND  Mobile Websites  ( this is not a lead generation telescript but a SELLING telescript )

 

 

(Decision Maker comes on phone)

Good Morning (or Good Afternoon)

 

Thank you for taking my call.

 

My name is __(say your first and last name)__

 

I am with a company that is doing business with ______________ (type of business you are in) throughout the West Coast, and, as a result of our ideas, these ______________ (type of business you are in) owners are making TONS OF EXTRA DOLLARS.

 

YOURA BRAND  Mobile Websites! Script for In Person Sales

Youra Mobile ! Page 1

 

All of the ______________ (type of business you are in) owners we have talked to have been SUPER EXCITED about our ideas and I think that you will be too.

It will take just 5 minutes to find out

 

I know that _________(your company name)____________ has a website. It’s a beautiful website. I am going to show you have to get your web presence active on smartphones, tablets and mobile devices, even those on dashboards of cars.

 

Do you have a moment for me to show you how we can drive mobile traffic to your cash registers? Youra Mobile is an expert in the new media that cell phone customers are using to do business these days. We have launched a new marketing program that gives you the best image, content and distribution to attract more visitors to your business. This new, pro-active program is an up-grade to all other programs previously offered to members because it now offers travelers valuable information they need to travel in your area.

 

(If the listener asks "What new valuable Information", respond with: Your Own Mobile Website . . . which I will cover in just a moment.)   Do you get many visitors from the Internet from your current website? You are not getting traffic from mobile users, because you website is not compatible with smartphones, tablets or mobile devices.  We can put you on an Interactive mobile platform that will drive mobile customers directly to your front door.    Can visitors find you on a good, easy to read map?  Good!  We locate your business on a Google Map, with directions how to get here.

 

2. PRODUCT INTRODUCTION

 Go to back of store.  “Fred, let’s go back to your office, where we won’t bother your customers.”

“Thank you for taking this time with me”

RELAXING COMMENT

That is some moose head you have hanging there, Fred. Where did you bag that one?  …. Or… Is that a picture of your son in the Marines? (Any small talk about the owner to break the ice.)

(Let owner talk.)

 

CREATE URGENCY

My company is Youra Mobile. And, I am a dealer for the company. We have representatives, who sell our products throughout the county. But, every now and then, when the company

Youra Mobile Websites! Script for In Person Sales

Youra Mobile ! Page 2

comes out with a new product, they send us dealers out, to introduce it, and make special offers to business owners, like yourself.

Now, unlike the sales reps, I am not allowed to badger a customer, calling back on him (or her) over and over to make a sale. The best I can do is show you what we have and, if you like it, we can get together on it today, Fair enough?

“These days people judge the inside of your store by how you look on your website, right”?

“On the web, your business is located on the banks of a money stream. Our product is designed to increase to get them to spend more of that money with you.”

“A picture is worth a thousand words.”

“What I am going to show you here is really great, and it applies to your business 1000 percent.”

“If you like it, I’ll make you a fantastic offer and we’ll get together on it today. (Pause) And, if you don’t, I’ll take the fastest “No” in town”

 

3. CONSTRUCTION

On the web, your website looks something like this, right? Well, on cell phones it looks like this. Building a website is easy. But very costly, right. I’ll be that you have sunk a lot of money into your website, am I right? All that money you invested in displaying your business on people’s computers doesn’t help you get onto their smart phones. You notice the small screen. Your big website can’t fit in the tiny screen

(Turn on Youra mobilized website)

 

4. MEDIA COMPARISON

 Advertising on smart phones, tablets and other mobile devices is more cost saving and more effective than advertising on television, radio, in newspapers and even on your regular web site.

Cell phones and mobile devices are the only media, which your customers and your prospects carry around 24 hours a day. Your customers are never more than a few feet away from wireless device.

“Why would you want to be advertising on TV, radio, newspapers and even the web, where your message goes unheard, unseen and unread.”

“Communicating to consumers wireless phones is the MOST TARGETING ADVERTISING you can buy.”

 

5. LIGHT UP

(Show regular website on web and on phone)

Youra Mobile Websites! Script for In Person Sales

Youra Mobile ! Page 3

On the web, your website looks something like this, right? And, on the mobile web your website looks even worse. It is too large for small screens. It is too overloaded with videos, flash and slide shows to load fast on wireless devices.

(Show mobilized website)

Now, look at the difference, when you have your website mobilized. It is sized perfectly for any and every phone, tablet and automobile dash board. Isn’t this beautiful?

Customers can now call you with a click of a button. No more dialing your number. Your customers will appreciate that you want their business.

 

6. FINE COPY

Let’s take a look at how your new mobile website will look. Just give me a few minutes to draw up some copy and I’ll get right back to you. Go ahead and take care of that customer and we’ll get back together in a few minutes.

(Draw up your proposed mobile sized page with your prospect’s logo, tabs and text from his/her website.)

(Invite prospect back and look at generic web page)

____________ (prospect), look at all the businesses around you who have website like this one. These businesses are in direct competition with you for the dollar bill in the pockets of those consumers. Youra Mobile will place your business head-and-shoulders above your competition  who haven’t “gone mobile,” insuring that those customers find you first.

Your business will be in the pockets, purses and in the hands of consumers, who are looking for you products and services.

_____________(prospect), the best mobile website in the world  won’t help you one bit, until you get it activated, right?

I suggest you create one compatible with you current design and colors.

 

7. PRICE COMPARISON

I am sure that you have already spent thousands of dollars on your current website! Am I right? You have learned that buying a standard website is like buying a used car. Your maintenance and upkeep problems have just begun.

Everything in the world today is mass produced, our homes, our cars, the clothes we wear. Why? To keep the price down, so that we can afford it.

It is the same with Youra Mobile. We have perfected the work of mobilizing your current website, so that fast, efficient, effective, and, important to you, we do this at a very low price.

Youra Mobile Websites! Script for In Person Sales

Youra Mobile ! Page 4

 

8. BROCHURE

(Show the prospect the 1-10 slide pages)

The greatest sales companies in the world today are selling on mobile phones, from smart phones to auto dashboards. Amazon built a $100,000 mobile website to sell $1.99 ebooks and $1.99 songs. Yet they have sold millions, haven’t they?

Mobile sales work. Now, let’s get it working for you!

 

9. TRIAL CLOSE

1. (Qualify for today)

Do you like it?

Then there wouldn’t be anything, other than the money, that would keep us apart today.

2. (Price on Artwork - trail close)

The price is beautiful and I know you’ll agree. For the entire mobile website – $1,495.

And the way we handle it is a 50% deposit and the balance on delivery. The beautiful part of that is you choose the delivery. We have a RUSH, which is 5 days, or, NORMAL, which is 2 weeks.

I need your approval here to show that the copy is correct. And, which would you prefer, a RUSH or a NORMAL?

(Get the Agreement and place it in front of the prospect.)

(Get “Experts Quote”)

 

10. CLOSES

Your mobile website is going to be a Digital Salesman, who shows up on the smartphones of consumers whenever they search on their phones for the products and services you sell. Your salesman in ready to get selling for you 24 hours a day. Let’s put him to work.

- - - - - - - - - - -

Your mobile website is a tax right off, a business expense. What better way to invest money than to invest it in a money making website that the government helps you to purchase.

Uncle Sam is ready to invest in you. He’s waiting for you to invest in yourself.

- - - - - - - - - -

A mobile website won’t work until you get it out there on people’s smart phone, tablets and mobile devices. Let’s get it working for you.

- - - - - - - - - -

Youra Mobile Websites! Script for In Person Sales

Youra Mobile ! Page 5

You simply pay for your mobile website and keep all the money you make from new customers. We don’t take a percentage. You keep it all. And, remember, the mobile website will go on bringing in the money for months ad years to come.

Don’t fight success. Amazon makes it work and you can too.

- - - - - - - - - -

 

This is Peak Season, the best time of the year to benefit from this up-graded, mobile web program. You want to make sure that all the mobile customer will see you first by using your mobile site. Think of all the automobiles with mobile devices built right into the dashboard. The factory installed mobile phones call you with one command from the driver. “Call __________ (prospect’s business name).

Let’s get this working for you.

- - - - - - - - - -

 

Drivers of new cars can find you right on their dashboards. Can you even think of better advertising than that? No. There isn’t anything better than that. How many cars passing your front door right now have a built in mobile calling system? Most cars since 2008. Studies show that there about 40% of all vehicles in that category. ____________ (prospect) don’t wait any longer, let’s get all those cars calling you.

I’ve approved it here. I just need your approval here.

 

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                                                                        Good Telemarketing Script For Web Design Service

 

Hi __________?

 

This is _______ with ___________ , you may have heard of us.

 

Real briefly, the reason for the call is that I saw your listing on auto trader.com and I thought this might really benefit you.

 

For a limited time, we are offering a very special deal on 3 page websites geared specifically for the auto sales industry, to help business owners like yourself effectively get more car buying customers in the door.

 

Unlike other sites, these are are designed specifically to reach AUTO SALES customers, which is what we specialize in... much like auto trader.com itself.

 

In fact you may know some of our other clients who are also listed with Auto Trader like ___________? Or ___________? For instance?

 

(Note: Give away a couple of free websites to the top local lots on auto trader for street credibility).

 

Okay Great.

 

Just to let you know________ THIS WEEK ONLY we are waiving our set up and design fees and all you have to pay is a small monthly hosting fee to get in front of millions more potential car buying customers, and we even list you for free in our own local auto buyers directory comparable to Auto Trader- only FREE!

 

Does that sound like a fair deal or what?

 

Great, let me ask you a few quick questions,

 

(Now go right into assuming the close and start asking questions)

I have you down as being located at ________________ is that correct?

 

Great, and just to make sure we represent you properly…

 

Did you folks have any particular company colors you wanted us to use on your home page?

 

Great, and does your company have a slogan?

 

Okay great.

 

And __________ how long have you been in business there?

 

Okay great, that’s important for visitors to know…

 

And are you a corporate branch, or independently owned and operated?

 

Okay I will jot that down… a lot of people see family owned businesses as more attractive to do business with…

 

Do you offer any special services that you want listed on your web page?

 

Okay great. The more details we can offer the better.

 

Okay and what are your office hours?

 

Now _______ once your web page starts getting visitors they are going to need a way to contact you through your site… do you want us to use a phone number as your main contact, or include a form your page that they can fill out to submit to you via email, or both?

 

Good deal. By the way, if you receive email on your phone you can get a message alert every time a visitor fills out the contact form, That way you never miss a customer…

 

And ________ What email address did you want your site to send the forms to?

Is this the phone number you want to list on your site? (Repeat their number to them)

Super!

 

Couple more quick questions here __________ and I will let you go….

 

Is there any particular thing about your company that makes it unique that you want us to list?

Lastly __________

 

Do you have a logo you want to email us, or do you want us to just use one of our designers stock logo’s and graphics for the time being…?

 

Great, honestly our stock graphics are pretty cool… you might like them better anyway.

Okay ________ Looks like I have all I need here… we will go ahead get this started for you today, and you should expect an email within the next 24-48 hours with a link to your site for your review…

 

(Time to start transitioning to close)

 

Now as I said,

 

Your fully optimized, professionally created custom 3 page website design is an absolutely FREE GIFT to your business, There IS however a minimal monthly fee of __________ that covers ____________ ,________________ and ____________, just in case you want to make minor changes or updates here and there as you sell cars and replace them with new ones...on your site.

 

Now as far as “billing” goes, as I said your total cost will be only _________ per month… and you can cancel at anytime. We handle all payment by either visa mastercard or discover…

Which of those is going to work best for you today?

 

Okay great do you have that out in front of you?

 

Now seal the deal up.

 

I'm not claiming this pitch is precisely what you need. Im saying you can customize to your offer (particularly the questionnaire) it and it will work like a charm for you.

 

Hope it helps. Get The Bower Formula if you want the basic understanding of how to sell with questions. I know this pitch will raise some questions with you, which anyone else can feel free to answer because alot of people in the offline marketing forum know the method to the madness about this style of pitching...and have read the report... but this will get you started with an idea of how to phone close.

 

Is it a long pitch?

 

Maybe, but you don't get credit cards for a wham bammm thank you maam pitch!

 

It's only long if you get to ask the questions, and if you get that far you are on your way to closing a sale, in which case you don't mind the extra minute or two!

 

If you want to shortcut it, go for it- You can tie a knot around a dog's neck and send the message to enough doors and someone will eventually say yes, so as long as you are calling consistently you can barely go wrong, but THIS outline will give you lots of ammo in any event and give you lots of ideas hopefully.

 

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                                                                             REVISED COMPUTER REPAIR TELESCRIPT

 

 

Hi     CUSTOMER NAME     my name is Cathy and I’m calling from ___________________, we are a computer repair business located in your local area of ____________. The reason for my call today     CUSTOMER NAME     is that a friend of yours, Marcia, recently had us repair her desktop and she kindly passed on your details. Can I ask     CUSTOMER NAME    , how many PC’s do you have at home? And how are they working out for you in terms of speed and storage? How have you found your current PC repairer to be?

 

    CUSTOMER NAME    , we specialize in repairs to home PC’s and we’re known widely in the area for the quality and efficiency of our work – in fact you may have seen us in the local paper only last month when we won the small business award in our category.     CUSTOMER NAME    , we offer a low cost alternative for PC repairs. We are able to do that because we are a word of mouth company who keeps our advertising costs down. Now     CUSTOMER NAME    , you said earlier that your children’s computer is very slow and we understand how frustrating that can be when they have homework and assignments to complete. We currently have an offer where we fully service your machine and increase the memory. We also give you a free storage card for free! We do all of this for only $149 which saves you over $100, which I’m sure you’d agree is great value for families like yours.    

   

     CUSTOMER NAME, this offer is only valid for another 10 days and if you take advantage of it now, I will also give you a 30 day free wireless internet trial. I can fit you in for that on Thursday or Saturday. Which is a better day for you to bring that in? So, I will just confirm I have you booked in for 9am Saturday and it will be ready to pick up by 5pm that same day.     CUSTOMER NAME    , your children will be so pleased that they can get so much more done on their desktop. We look forward to doing that for you. I will leave you with our contact details, our address is __________ and our phone number is ______. Thank you for your time today    

 

     CUSTOMER NAME     and we really do appreciate you choosing us.

 

 

​-----------------------------MORE, DIFFERENT TELESCRIPTS ARE ON THE WAY--------------------------------------------------

 

Wave Telemarketing

 866-278-5551 ~  203-930-0680
wavetelemarketing@gmx.com

www.wavetelemarketing.com 

                                      





© TTWS